Mahadev Book (“we,” “our,” or “the platform”) is committed to protecting the privacy and personal data of all users who access our website, mobile application, or any related digital services. This Privacy Policy explains how we collect, use, store, protect, and disclose your information. By using our platform, you agree to the terms outlined in this policy.
We recommend reading this document carefully to understand your rights and how your data is handled.
1. Information We Collect
We collect information in order to provide a smooth, secure, and personalized experience. The types of data we may collect include:
1.1 Personal Information
- Full name
- Contact number
- Email address
- Date of birth
- Address (where required)
- Identity details (if verification is needed)
1.2 Technical Information
- IP address
- Device type (mobile/desktop/tablet)
- Browser type and version
- Operating system
- Location (approximate, based on IP)
- App usage data
1.3 Usage Information
- Pages viewed
- Time spent on the platform
- Clicks and navigation paths
- Preferences and settings
1.4 Communication Information
Any data you provide when contacting support, such as:
- Chat messages
- Emails
- Documents shared
- Feedback or inquiries
We do not collect unnecessary or irrelevant information.
2. How We Use Your Information
We use your information only for legitimate and necessary purposes, including:
2.1 To Provide Platform Services
- Managing your account
- Enabling platform features
- Maintaining user preferences
- Providing updates and alerts
2.2 Customer Support
- Responding to your questions
- Resolving technical issues
- Verifying identity (if needed)
2.3 Platform Improvements
- Enhancing speed and performance
- Detecting errors and improving usability
- Developing new features
2.4 Safety & Security
- Preventing unauthorized access
- Monitoring suspicious activity
- Ensuring compliance with policies
2.5 Communication
We may send notifications about:
- Account updates
- Technical alerts
- Important service announcements
We do not send irrelevant or spam messages.
3. How We Protect Your Data
We use strong technical and organizational security measures to safeguard your information, including:
- Data encryption
- Secure servers
- Access controls
- Firewalls
- Regular security audits
Despite these protections, no digital platform can guarantee 100% security. Users are encouraged to keep their devices and login details secure.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience. Cookies may help with:
- Remembering your preferences
- Enhancing platform speed
- Personalizing content
- Analytics and performance tracking
Users can control or disable cookies through their browser settings. However, some features may not function properly without cookies.
5. Sharing of Information
We respect your privacy and never sell personal data.
We only share information under the following conditions:
5.1 Service Providers
Trusted partners who assist with:
- Technical operations
- Hosting
- Customer support tools
- Analytics
They are required to maintain confidentiality.
5.2 Legal Requirements
We may disclose information if required to do so by law, including:
- Court orders
- Government requests
- Compliance with legal obligations
5.3 Platform Security
Data may be shared to:
- Prevent fraud
- Investigate misuse
- Enforce platform policies
We do not share information with advertisers or unrelated third parties.
6. Data Storage & Retention
We store user information only for as long as necessary to:
- Provide services
- Comply with legal requirements
- Maintain platform security
After the retention period, data is securely deleted or anonymized.
7. Your Rights as a User
You have full control over your personal information. Depending on applicable laws, your rights may include:
7.1 Right to Access
You may request a copy of the data we have about you.
7.2 Right to Update or Correct
You may update inaccurate or outdated information.
7.3 Right to Delete
You may request deletion of your data, subject to verification and legal considerations.
7.4 Right to Restrict Processing
You may limit how your information is used.
7.5 Right to Withdraw Consent
You may withdraw permissions previously granted, such as cookie or communication preferences.
7.6 Right to Raise Concerns
You may contact our support team with any privacy-related issues.
8. Children’s Privacy
Our platform is not intended for children under 18.
We do not knowingly collect personal information from minors.
If a parent or guardian believes a minor has provided data, they may contact us for removal.
9. Third-Party Links
Our platform may include links to external websites.
These third-party sites have their own privacy policies.
We are not responsible for:
- Their content
- Their practices
- Their data usage
Users should review third-party policies before interacting with them.
10. International Data Transfers
If data is transferred outside your country, we ensure that:
- Appropriate safeguards are in place
- Transfers comply with applicable laws
- Your information remains protected
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Enhancements
- Legal requirements
- Security updates
- Platform improvements
Any updates will be posted on this page with the “Last Updated” date.
Continued use of the platform after changes constitutes acceptance of the revised policy.
12. Contact Information
For privacy-related questions, data concerns, or requests, you may reach us through:
- Live chat
- Email
- Support channels available on the platform
We aim to respond promptly and transparently to all privacy inquiries.
Final Note
At Mahadev Book, we value your privacy, security, and trust.
Our goal is to maintain transparency in how we collect, use, and protect your data while delivering a reliable, user-friendly digital experience.
If you have any questions, our support team is always available to assist you.